FAqs
Why does a fire truck come when you call for an ambulance?
Because firefighters can and do get there first, and time is critical in a medical emergency, some of our firefighters are also trained to assist Emergency Health Services. What does that mean to you, a citizen phoning 911? Simply read on…
In the early days, fire stations were strategically located so the crews could quickly get to burning buildings. Obviously, time is an important aspect of firefighting because flames can rapidly spread through a building. The ability to quickly respond to a fire provides more time to rescue people inside and save property by suppressing the blaze in the early stages. It soon became apparent that the firefighter’s ability to “get there fast” could be used for other types of emergency response, such as medical emergencies.
Each Fire Station is part of a much larger, intricate dispatch system. The system is designed to provide adequate emergency coverage for the citizens who live here, by carefully managing response resources. Fire stations are not isolated or randomly located. They are strategically positioned to provide the best coverage with the least expenditure of resources.
When you dial 911 for a medical emergency, there is a high chance fire services are on the way.
Why does the Fire Department bring the fire engine just for a simple inspection?
These inspections might be conducted by on-duty engine companies that must be ready to respond to an emergency call from the field.
Why do you block traffic lanes at auto accidents, sometimes more lanes than necessary?
We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes keeps our personnel safe when they go back to our apparatus to get more equipment and helps protect the victim. Many firefighters are killed or injured each year while working at incidents on streets and highways.
Can you get my cat out of a tree?
The Fire Department does not assist in rescuing animals. Citizens may contact Animal Control.
How do I schedule a Fire Drill?
Training is provided by our Fire Department. We can assist you in organizing and conducting an orderly evacuation, and evaluating results with management of the facility.
What if I smell Gas in my home?
Get out and stay clear of the house. Then call 9-1-1 for the Fire Department, either from a mobile phone or a neighbour’s house.
You should also call your gas company. Usually they have a 24-hour emergency response number.
If possible warn others to stay clear until emergency personnel arrive.